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FAQ'S

To purchase a product you must ensure that you have added the required quantity to your basket. You can then choose to collect the item locally or have it delivered.

As you are no doubt aware, we do not have a physical shop yet. However, you can collect your order from my home address or at the weekly Tabletop Meetup which runs every Wednesday from 6-8pm. To arrange a time and date for collection that is suitable, please get in touch via one of the options on our Contact page.

Orders on the website over £30 are eligible for free 2nd Class Shipping. Anything below this and you will be charged for Shipping. 

You also have the option to upgrade your shipping to 2nd Class Signed For or 1st Class for a fee.

If you have forgotten your password please follow this link to reset it. 

 

I process all our payments via Stripe which accepts Visa, Mastercard and American Express. Stripe securely handles all of your data so to ensure that it is encrypted and remains safe.

I do! For every £1 you spend you will earn 1 point.

You can redeem these points against your purchase to get money off. 100 points is worth £1 off your order

Unfortunately I don’t have a shop yet but we do run a pop up shop every Wednesday from 6pm to 8pm at the Bath Pokemon League on Odins Road, Odd Down. We also run a number of pop up shops in town and at markets, to find out when these are, make sure to follow us on social media.

We do buy cards, however, there may be occasions where we will refuse to purchase cards due to various factors. If you would like a to know a price for your cards please contact us.

Booster boxes and sealed product cannot be guaranteed to be in ‘Mint’ condition as these are classed as packaging from the distributors and arrive damaged with us sometimes. If the contents inside are damaged then they would be acceptable for a return.

Orders containing Pre-Order items will not be shipped until all products are available.

Therefore should you wish to receive your items sooner please ensure that you order pre-order items seperately.